dmg file, and copied the "v.136.tdz" file to my Desktop. I downloaded the latest version of the firmware (1.3.6, as of this writing), opened the. This is not a debatable point, it's a matter of trust. If I click a "Check for Updates" button in your app, and you have a new, non-beta update on your website, it fills me with a certain degree of rage when your application sits there and lies shamelessly. They just "aren't pushing it" out to customers. Sure enough, I have 1.3.5 and, according to Drobo's own release notes, their Drobo Firmware 1.3.6 was released on February 3, 2010. "There's a newer version on our website," he replied. "Oh yes," I said with confidence, "I checked in Drobo Dashboard this morning." I called Drobo support and their tech asked me if I was running the latest version of the firmware. The install of Snow Leopard was only a week old and I had a completely new logic board, so I was starting to suspect the Drobo. He arrived this morning (Tuesday) and spent an hour doing the replacement.Ībout an hour later, the Drobo started acting up again. I spent all day on Friday talking with AppleCare, running diagnostics, driving back to my house to get my original install CDs, calling AppleCare again, running more tests, and finally having them agree to send a technician out to replace the logic board on my iMac. except that Drobo Dashboard wasn't telling me about the latest firmware. I said it was, and that it was one of the first things I had checked, using the latest version of Drobo Dashboard. I worked with AppleCare to diagnose the problem, and they asked me if my Drobo firmware was up to date. It would work via USB, and it would work via FireWire with my MacBook Pro, but not with the iMac. I couldn't get the Drobo to remount, even after rebooting. Suddenly, my iMac said "You have ejected without unmounting it." I told it that I had done no such thing, I hadn't ejected anything. Not now Turn on Turned on Turn onĮverything seemed fine until I was using my iMac a few days later. You can disable notifications at any time in your settings menu.
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